Your privacy

Privacy Policy

What we collect, and how we use it.

Synthetic Turf Solutions only collects the information you choose to share through this website and our AI Turf Preview tool, and we use it to follow up on your project. This page explains what we gather, how we handle it, and how to request deletion at any time.

Last updated June 2026

The short version

The information you share, and what we do with it.

We collect contact and estimate details when you reach out, the photos and previews you create with the Turf Preview tool, and the notes we keep to follow up. We don't sell your information or share it for outside marketing.

What you send us

Website contact & estimate submissions

When you submit our contact form or request a free estimate, we collect the details you choose to provide so we can respond and plan your project.

Your name, phone number, and email address.
Any message, project details, or address information you include with your request.
Estimate details such as the type of turf project, approximate square footage, and whether you are interested in financing.
The page you submitted from, so we can route and respond to your request accurately.

The Turf Preview tool

AI preview uploads & generated outputs

When you use our AI Turf Preview tool, we process the photo you upload and the preview image it generates so you can picture your space with new turf.

The photo you upload, which is sent to our AI image provider to create your preview.
The generated before-and-after preview image produced from your photo.
Any name, email, phone, or notes you add when you save, share, or request a quote on a preview.
Uploads and outputs are used to create and deliver your preview and for quality review of generated results.

How we use it

Lead follow-up & communication

We use the information above to follow up on your request — to prepare a quote, schedule a visit, and answer your questions about a turf project.

Contacting you by phone, text, or email about your estimate, preview, or project.
Preparing competitive quotes and coordinating the details of your installation.
Keeping internal notes on your request so our team can serve you consistently.
We do not sell your information or share it with third parties for their own marketing.

How we handle it

Storage, sharing & security

Your information is stored with our service providers and used only to operate this website and follow up with you. We limit sharing to what is needed to run the tool and respond to your request.

We use trusted providers for hosting, secure storage, email delivery, and AI image generation.
These providers process your information only to provide those services to us.
We retain submissions and previews for as long as needed to follow up and for our records, then remove them on request.
We take reasonable measures to protect your information, though no method of transmission or storage is completely secure.

Your choices

You stay in control of your information.

Sharing your details is always optional — you can browse this site and use the Turf Preview tool without giving us contact information, though we'll need a way to reach you to follow up on an estimate. If you'd like us to stop contacting you or remove what we have, just let us know and we'll take care of it.

We never sell your information or share it with third parties for their own marketing.
You can request deletion of your submissions, uploaded photos, and generated previews at any time.

Request data deletion

To request deletion of your data — including contact and estimate submissions, uploaded photos, and AI-generated previews — email us and we'll remove your information promptly.

sales@synturfsolution.com

Please send your request from the email address you used, or include enough detail for us to find your records.

Questions about your privacy?

We're happy to explain how your information is used or update your preferences. Reach out any time and a member of our team will help.